Tramor Properties

Who is Tramor Properties?

Tramor Properties is a residential property company that owns and operates apartment communities in Texas and California. With 17 properties and approximately 3,000 units, Tramor remains committed to providing quality housing for its tenants and reasonable returns to its investors.

What was Tramor looking for in a solution?

Tramor Properties needed a solution that offered flexibility and an interface to QuickBooks. In addition, easy integration with Microsoft applications, including Access, Excel and Word, was a critical need.

With PropertyBoss’s unique Merlin Report Wizard feature in addition to our integration with Microsoft Excel and other applications, we offer Tramor Properties access to data and flexible reporting mechanisms that was not available in its existing DOS-based property management system. PropertyBoss worked hand-in-hand with Tramor to create a reporting system that met the property management company’s specific needs. What resulted was the Merlin Report Wizard, which has continued to expand its capabilities and offers Tramor literally a limitless number of reports.

“Their support staff is super and they not only understand programming, but know the property management industry and our everyday challenges and needs.”

Why did Tramor select PropertyBoss?

Tramor Properties has gained efficiency in its day-to-day operations with PropertyBoss, enabling its property managers to increase property management by a third, from 2,000 to 3,000 units. In addition to flexibility, Tramor needed the reliability of a secure database and turned to PropertyBoss to move to a non-proprietary database, Sybase. “PropertyBoss’s underlying database is the underlying strength of their system. It’s bullet proof,” commented Dallas Jones of Tramor Properties.

According to Mr. Jones, “PropertyBoss has always been extremely cooperative, responding to our questions and need for changes instantaneously.” “What’s most impressive is their willingness to work with us and develop their product to meet our changing needs. They have grown to include everything useful that a property manager needs by incorporating these needs into an easy-to-use feature in the software,” Mr. Jones added.

How did PropertyBoss benefit Tramor?

PropertyBoss Solutions is meeting Tramor Properties’ needs and expectations and offers the following benefits:

• Improved reporting capabilities with virtually limitless access to reports through the Merlin Report Wizard
• Increased efficiency of day-to-day property management operations
• Enhanced graphical user interface
• Stable and reliable non-proprietary database