Greenville, SC, based software company PropertyBoss Solutions is looking for a marketing professional to design, create, and deliver marketing efforts to accelerate the expansion and growth of PropertyBoss services and products. The role requires a close cooperation with senior management and the inside sales team. Responsibilities include developing sales presentations, organizing sales events and providing reports to management from information gathered such as the market for new products, market trends, competition, and pricing strategies. A strong knowledge of print, e-mail and web advertising and PR techniques will be valuable. This position requires a dynamic, results-oriented individual who enjoys a wide variety of responsibilities and who can handle multiple activities simultaneously.  You will work closely with clients across the country to define and enhance our products.

Roles and Responsibilities include:

Develop Public Relations Strategy:  determine how to raise company profile in the industry through use of social media, website, guest speaking assignments, blogs, articles and press releases.
Leadership in serving our clients: conduct customer surveys, assist in developing pricing models, monitor competition, track website usability, research markets, develop client marketing programs.
Support sales and distribution partners: attract qualified leads, build brand recognition through articles and social media development, develop and nurture leads, create product collateral, gather customer testimonials and write case studies, promote key differentiators internally and externally.
Manage advertising and promotions: develop ad campaigns, coordinate trade show activities, engage social media channels, administer the company website and blog.
Enhance client relationships: drive loyalty building programs, implement referral programs.

 Qualifications:

• excellent technical writing and verbal communication skills
• graphic and/or web design experience
• outstanding analytical and presentation skills including demonstration skills to handle many assignments simultaneously
• efficiently work under pressure, deadlines, and stretch extra hours to complete assigned tasks
• exhibit great creativity and resourcefulness
• able to take calculated and bold initiatives to meet the expectations of clients effectively
• strong organizational and problem-solving skills
• self-confident and outgoing personality
• expert in forwarding thinking, market research
• professional attitude and bearing
• ability to work as a team player

Job Experience / Requirements:

The ideal candidate enjoys a fast-paced environment that requires multiple tasks and people interaction. This position requires an individual who can effectively communicate business and technical concepts to a diverse audience.  Previous technology and/or software marketing experience preferred, as is a background in sales and/or customer service. Knowledge of the property management industry is ideal.

Mino, author of the Residential Resource “Technology Matters” articles, will present the five technology trends of Mobilization, Visualization, Socialization, Virtualization and Personalization.

Specific technologies discussed include mobile devices, video marketing, social media integration, virtual assistance services and customer relationship management, among others.

Date: Wednesday, Feb. 15, 2012
Time: 3 p.m. EST (12 noon Pacific /10 a.m. Hawaii)

Reserve your webinar seat now!

Alpha Property Management was founded in Greenville, SC, in 2007 when a local builder began placing renters in his growing inventory of new homes. In 2009, Carlos Tuazon and Jody Barber, who had been managing the properties for the builder, purchased the property management company and the rest is history!

“Throughout the years, we’ve met more local and out-of-state investors who were not happy with their property management companies and soon we started picking up more business through advertising, word of mouth and referrals,” says Tuazon.

Within two years, Alpha had grown beyond the utility QuickBooks alone could provide and began looking for a comprehensive software solution with full QuickBooks integration. After briefly using an ineffective software solution, Tuazon and Barber found PropertyBoss.

What has PropertyBoss done for Alpha Property Management?

“PropertyBoss has really helped us be more efficient in our day-to-day operation:  accounting, work orders, customer payment history, owner statements. And our website being synched to our PropertyBoss software is a great benefit.”

Alpha has taken advantage of a number of PropertyBoss web services, including online portals for prospects and owners, as well as website design and hosting.

“Technology is evolving so fast, we’re so thankful to PropertyBoss for helping us perform our jobs more efficiently. Plus, the staff at PropertyBoss is great to work with.”

Alpha Property Management now manages more than 100 single, multifamily and commercial properties, as well as vacation rentals.

“We really like matching owners and renters together,” says Tuazon. “We have gotten closer to some of our investors and built great relationships. It’s always a joy to go beyond business and be an encouragement to our clients on a personal level.”

For more information on Alpha Property Management, visit AlphaPropertySC.com.

“Technology is evolving so fast, we’re so thankful to PropertyBoss for helping us perform our jobs more efficiently.”
-Carlos Tuazon, owner
Alpha Property Management

Michael Mino, PropertyBoss Solutions president and technologist extraordinaire, highlights the new technologies every property manager should consider implementing in 2012 in the January issue of Residential Resource.

The first of a two-part series highlights the technology trends of Mobilization, Visualization, Socialization, Virtualization and Personalization.

“Technology implementation should make you money, not cost you money,” says Mino. “There are two ways of accomplishing making money with technology: increase revenue or decrease/eliminate expenses.”

He goes on to explain how exactly you can do that with new technologies like tablets, mobile configured websites, digital and video marketing and more! To read the full article, visit our Technology Matters page.

The latest PropertyBoss upgrade (9.07R) includes the ability to prepare and print 1099-Miscellaneous forms for owners and vendors, as well as compile a 1096 summary for your own records.

9.07R also includes Minnesota’s 2011 Certificate of Rent Paid.

Current PASS clients, download PropertyBoss 9.07R now!

(*Note: PropertyHost clients have already been upgraded).

Clients whose PASS subscriptions have expired, please contact your Solution Consultant or email solutions@propertyboss.com for a complimentary account review.

For more information on other 1099 services, including electronic filing, visit our 1099-Misc. Services page.

For more information on all the latest features in PropertyBoss 9.07, please review our Release Notes.

Classroom training will be held again Feb. 21-23, 2012 and is $895 per person (group discounts may apply). Plus, each attendee receives a complimentary PropertyBoss 101 Training Manual (a $39.95 value).

After classroom training you will be able to:

• navigate PropertyBoss interface
• edit, add and delete properties, units, tenants, leases and owners
• manage repeating charges for properties and create lease defaults
• maintain lease data by performing activities such as move-outs, renewals and transfers
• and more!

Call (800) 562-0661, email marketing@propertyboss.com, or contact your account manager directly to reserve your spot today!

Greenville, SC, based software company PropertyBoss Solutions is seeking Implementation & Training Specialists to provide training for new and experienced PropertyBoss users, including assistance in the configuration, setup and implementation of the PropertyBoss suite of property management software. This position requires a people-oriented professional who can manage software implementations that include our enterprise property management system and integration with QuickBooks and other financial accounting programs.

Job Description:

Implementation Specialists work with clients via interactive web sessions and/or on-site sessions. They are responsible for managing clients and the training and implementation process. Implementation Specialists are integral to providing client training during the implementation process. Implementation Specialists are expected to quickly learn the PropertyBoss application and develop an understanding of the business and accounting challenges of the property manager.

Roles and Responsibility include:

• Working with Software Solution Consultants to understand clients’ needs and develop a training plan to meet their requirements
• Conducting interactive web training, typically in 1 to 2-hour blocks
• Periodically traveling to conduct on-site training and implementation
• Conducting quarterly classroom training using a pre-determined curriculum
• Keeping abreast of the latest developments in our software solutions and QuickBooks

Job Experience / Requirements:

This position requires an individual who can effectively communicate business, accounting and application level concepts to clients with a wide range of business and technology experience. A strong understanding of accounting principles and the QuickBooks application as well as previous experience with software applications is required. Other required skills include effective time management and a strong desire to provide world-class support to clients. Previous teaching and/or software training experience preferred. Knowledge of the property management industry is ideal.

If you and your staff are tired of spending your evenings catching up on paperwork and updating files in PropertyBoss, consider utilizing the Virtual Assistance services of our partner Planet Synergy.

Planet Synergy’s Virtual Assistants are fully-trained in PropertyBoss and can complete many of your more labor-intensive tasks overnight:

• Process work orders and vendor invoices
• Manage rent payments
• Update social media daily
• File and email owner reports
• Reduce paperwork and archive data
  …and more!

“Planet Synergy’s crew is always ready to take on large amounts of work to meet our instant deadlines. It’s an incredible feeling to see all the work that was sent past midnight being consistently completed before dawn each day. Planet Synergy has literally become our 24/7 business extension and I recommend them highly.”

-Tammy Tropiano,  RMP, CRMC
Excalibur Home Management, LLC

Save time and money with lower to no overhead costs, pay only for the work performed and enjoy 24-hour productivity with Virtual Assistance Services from Planet Synergy.

Let PropertyBoss calculate how much a Virtual Assistant can save your business.

We have recently partnered with 1099FIRE to assist in the preparation and filing of 1099-Miscellaneous forms for property managers.  Services include preparation, TIN Matching, E-filing, E-delivery and mail options.

A special 50% discount is available to PropertyBoss clients who sign up with 1099FIRE during the month of December. For $249.95, 1099FIRE will prepare and E-deliver 1099s to your recipients at a fraction of the cost of mailing.

1099FIRE Services include:

• Importing Data
• TIN Matching
• E-filing
• E-delivery
• Mailing

For more information, or to sign up for 1099FIRE’s services, visit the PropertyBoss enrollment site.

News reports from South Carolina and Florida of thefts from rent payment drop boxes indicate thieves are getting even trickier (and stickier) in their quest for loot.

Pamela Vesper, J.D., C.R.E.I., an auditor / investigator with the N.C. Real Estate Commission, says most thefts she investigates from property management offices are inside jobs.

“Most of the embezzlements we see are done by bookkeepers who have no one watching over them,” says Vesper. “If some of the brokers had just been more proactive checking the mail and answering the phones, they could have avoided losing a lot of money.”

According to Vesper, there are some basic steps property management offices can take to discover and deter theft or fraud, including conducting background checks on all employees, bonding any employees who handle money, and completing monthly reconciliations of the books.

Here are the top 10 signs to detect if fraud may be occurring in your office:

1. Excessive Non-sufficient Funds (NSF) and voided checks.
2. Calls from property owners complaining about late rent payments.
3. Lifestyle changes of employees.
4. Employees who never take vacation.
5. Excessive transfers from one account to another.
6. Unusual interest in the mail and/or telephones.
7. Checks for large, round figures.
8. Checks to unknown payees.
9. Checks mailed to post office boxes.
10. Missing bank statements or cancelled checks.

In general, Vesper says owners, brokers and managers should follow the old “trust but verify” adage. And that includes keeping a close eye on all of your in-boxes!