Software Implementation & Training Specialist

Overview:

Greenville, SC, based software company PropertyBoss Solutions is seeking Implementation & Training Specialists to provide training for new and experienced PropertyBoss users, including assistance in the configuration, setup and implementation of the PropertyBoss suite of property management software. This position requires a people-oriented professional who can manage software implementations that include our enterprise property management system and integration with QuickBooks and other financial accounting programs.

Job Description:

Implementation Specialists work with clients via interactive web sessions and/or on-site sessions. They are responsible for managing clients and the training and implementation process. Implementation Specialists are integral to providing client training during the implementation process. Implementation Specialists are expected to quickly learn the PropertyBoss application and develop an understanding of the business and accounting challenges of the property manager.

Roles and Responsibility include:

• Working with Software Solution Consultants to understand clients’ needs and develop a training plan to meet their requirements
• Conducting interactive web training, typically in 1 to 2-hour blocks
• Periodically traveling to conduct on-site training and implementation
• Conducting quarterly classroom training using a pre-determined curriculum
• Keeping abreast of the latest developments in our software solutions and QuickBooks

Job Experience / Requirements:

This position requires an individual who can effectively communicate business, accounting and application level concepts to clients with a wide range of business and technology experience. A strong understanding of accounting principles and the QuickBooks application as well as previous experience with software applications is required. Other required skills include effective time management and a strong desire to provide world-class support to clients. Previous teaching and/or software training experience preferred. Knowledge of the property management industry is ideal.

To apply, please send your resume by our convenient application process.